Terms & Conditions

The following terms and conditions, privacy policy and cookie policy cover services that are provided by HFBA Trading Limited ("HFBA", or the "Company").


If you continue to browse and use this website & enrol with us, you are agreeing to comply with and be bound by the following Terms and Conditions.


If you disagree with any part of these terms and conditions, please do not use the website or enrol with us.

Information and Disclaimers

Whilst HFBA works hard to prevent any or all errors and omissions, neither we nor any third parties provide any warranty or guarantee as to the accuracy, performance or completeness of information offered on this website for any particular purpose or use.

The material on this website is owned by or licensed to HFBA and includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction of all material is prohibited other than in accordance with the copyright notice and with permission given.

HFBA will not be held liable in connection to the website, products or services offered both by us or others. This includes direct, indirect or consequential losses. We are not liable for any financial losses caused a result of using the website.

By accepting these terms and conditions you accept that HFBA is not responsible for the welfare of members.

Rights

HFBA reserves the right to change or alter any part of the website, with or without notice, both temporarily and permanently. We always work to maintain the website at all times, however, it is subject to change.

Other Websites

This website may also include links to other websites or applications. These links are provided for the user’s convenience to give further information. They do not signify that Janson Smith agree or endorse them and are not liable for their content.

Pricing

Payments between HFBA and its users are handled by Stripe Inc and Paypal. All prices on the website are correct at the time of writing and are subject to change at any time before an agreement is made; once an agreement is made between HFBA and a user the price is fixed unless stated.

Although we try to ensure all prices are correct at all times, there may be an occasion when something is priced incorrectly; we will verify the cost at the point of payment.

Refund Policy

You are entitled to a refund of the enrollment cost / setup fee less an admin charge (see below) within the first 5 days of your purchase (with your purchase date counting as Day 1), provided that:

- You have not accessed more than 20% of the course's content since enrolling (c. 7 lessons)

- You have not attended any coaching calls

- You have not received any feedback from us on any of your content

Accessing course content includes opening a lesson or a file, irregardless of whether you watched it or not. Whether or not you click on the 'MARK AS COMPLETE' button within a lesson makes no difference. There are absolutely no exceptions to this rule, so please note that opening a lecture / video for viewing will count towards your 20% allowance (c. 7lessons).

If you have questions in relation to this policy, or would like to apply for a refund under the above conditions, please email [email protected] with the following information:


- Your name
- Date you enrolled
- Number of days since you enrolled (to confirm less than 7 days has passed)
- % of course complete according to your member stats (to verify less than 20% has been accessed). This stat is available to view when you login or can be calculated by doing Number of Accessed Lessons / Total Lessons.

- Confirmation that you have not attended anycoaching calls or received any video feedback from us.
- Payment method you used to sign up (Card / PayPal etc)


Refund Admin Fee

To cover our own fees in issuing refunds, all accepted refund requests will be made after deducting an admin fee. If you paid via debit card, credit card or PayPal (either up front of via the 3 month payment plan), the applicable refund admin fee is $60 / £50.


Questions, Comments, Feedback & Complaints

If you have any questions, comments, requests or complaints, or you just want to say hello, feel free to email [email protected]

Copyright Notice

This application and its content are the copyright of HFBA.

All information on this website is protected by copyright and belong to HFBA. The copying and reproduction of any material used for this website, in any media or format of any kind, is strictly prohibited unless written permission by HFBA is obtained prior to use. This is true for content and information.