The following terms and conditions cover services that are provided by HFBA Trading Limited ("HFBA", or the "Company"), a company incorporated in Malta (No. C107370).

If you enrol with us, you are agreeing to comply with and be bound by the following Terms and Conditions.

If you disagree with any part of these terms and conditions, please do not use the website or enrol with us.

Information and Disclaimers

Whilst HFBA works hard to prevent any or all errors and omissions, neither we nor any third parties provide any warranty or guarantee as to the accuracy, performance or completeness of information offered on this website for any particular purpose or use.

The material on this website is owned by or licensed to HFBA and includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction of all material is prohibited other than in accordance with the copyright notice and with permission given.

HFBA will not be held liable in connection to the website, products or services offered both by us or others. This includes direct, indirect or consequential losses. We are not liable for any financial losses caused a result of using the website.

By accepting these terms and conditions you accept that HFBA is not responsible for the welfare of members.

Rights

HFBA reserves the right to change or alter any part of the website, with or without notice, both temporarily and permanently. We always work to maintain the website at all times, however, it is subject to change.

Other Websites

This website may also include links to other websites or applications. These links are provided for the user’s convenience to give further information. They do not signify that Janson Smith agree or endorse them and are not liable for their content.

Pricing

Payments between HFBA and its users are handled by Stripe Inc . All prices on the website are correct at the time of writing and are subject to change at any time before an agreement is made; once an agreement is made between HFBA and a user the price is fixed unless stated.

Although we try to ensure all prices are correct at all times, there may be an occasion when something is priced incorrectly; we will verify the cost at the point of payment.

Refund Policy

You are entitled to a refund of the enrollment cost / setup fee less an admin charge (see below) within the first 14 days of your purchase (with your purchase date counting as Day 1), provided that:

- You have not accessed more than 20% of the course's content since enrolling

- You have not attended any 1-1 coaching calls (applies to our ACCELERATE Members only)

- You have not received any feedback from us after submitting an idea via any of our product idea forms.

Accessing course content includes opening a lesson or a file, irregardless of whether you watched it or not. Whether or not you click on the 'MARK AS COMPLETE' button within a lesson makes no difference. There are absolutely no exceptions to this rule, so please note that opening a lecture / video for viewing will count towards your 20% allowance (c. 35 lessons).

If you have questions in relation to this policy, or would like to apply for a refund under the above conditions, please fill out this form here.

If you fall outside of the 14 day refund period, there are no exceptions to this policy. For example, if you decide that this business model is 'not for you', or you are unable to complete the programme for personal reasons, or you are restricted from selling on Amazon due to trying to circumvent or break the rules.

Refund Admin Fee

To cover our own fees in issuing refunds, all accepted refund requests will be made after deducting a 3.5% fee of the total amount reimbursed, which covers the transaction fees that are not reimbursed to us by our credit card processor.

Payment Plans

You have the option to pay for the course via a payment plan.

If you fail to make any of the payments on time you will be automatically un-enrolled from the course and all of its services immediately. Our payment processor will automatically continue to collect owed funds until the outstanding balance is settled.

You will not be entitled to a refund, and you may be liable for late payment charges.

The payment plan can only be cancelled if you notify [email protected] within your 14 day grace period, provided that you have not accessed more than 20% of the course's content. See the refund section for more details of the refund policy.

If you change your mind about progressing with the course after the 14-day grace period has elapsed or after you have accessed more than 20% of the course's content within the 14-day grace period, the payment plan can not be cancelled and you will still be charged on each date remaining of the payment plan. No refunds will be provided nor will access be given if you cancel your payment plan and you have gone over the 14 grace period / accessed more than 20% of the course's content.

HonestFBA Success Guarantee

1. Guarantee Coverage

HFBA offers a Success Guarantee to participants subject to the conditions below.

If your product launch is deemed unsuccessful (as defined in Section 2), and you have complied fully with the requirements in Section 3, we will provide continued one-to-one coaching support until a satisfactory turnaround has been achieved.

2. Definition of an Unsuccessful Launch

For the purposes of this guarantee, an “unsuccessful launch” is defined as follows:

- The product launched under our coaching does not generate sales in excess of the total purchase price of your HonestFBA membership;

- The above shortfall occurs within a period of three (3) months from the date your product goes live.

3. Conditions of Eligibility

To qualify for the Success Guarantee, you must demonstrate compliance with all of the following:

3.1 You submitted your product and listing for review through the official product idea form, product verification/order form, and listing review form, and received written confirmation from HonestFBA to proceed at each stage.

3.2 You ensured your product and listing do not infringe on any third-party intellectual property rights, including but not limited to patents, trademarks, and copyrights.

3.3 You attended a minimum of two (2) live group coaching sessions per calendar month from the date of enrollment. Four (4) live coaching calls are made available each week.

3.4 You attended all four (4) scheduled one-to-one checkpoint calls.

3.5 You completed one hundred percent (100%) of the course content.

4. Support Process

4.1 In the event of launch difficulties, you must submit a support ticket via the community portal and provide a direct link to your Amazon product listing.

4.2 HonestFBA coaches will review the listing and provide corrective recommendations.

4.3 If, after following these recommendations and meeting all other requirements, your launch continues to qualify as unsuccessful, we will schedule a one-to-one turnaround call and provide ongoing 1-1 support until a turnaround is achieved.

5. Exclusions

This guarantee does not apply in cases where:

- You fail to meet any of the conditions set forth in Section 3.

- Your product is suspended, removed, or restricted by Amazon due to reasons outside of our control (including but not limited to policy violations, intellectual property claims, or account-level enforcement).

Coaching

The HonestFBA Accelerate package comes with our unlimited support and 4 coaching calls with our specialist coaches, lasting up to one hour each.

Any questions outside of these coaching calls - unless confidential - should be directed in the first instance to the Discord community board so that others can learn and we can all help each other. If you feel you'd like more detail in any answer that you've been given, you can also email us.

Community Groups

Once you have paid for the course, you can request to join the HonestFBA community groups that are linked in your joining email. Joining on the Accelerate package entitles you to 12 months access to the Accelerate community group as well as our Q&A and product research live sessions. After this period, membership can be extended for $80 per month. The groups and live sessions are there for you to ask questions, help others, and to post updates on your journey to date. They are not there for you to advertise or promote affiliate links or any other external links without our permission, nor is it there for you to engage in anti-competitive practices or abusive behaviour. You will be removed from the group if you break any of these rules.

Questions, Comments, Feedback & Complaints

If you have any questions, comments, requests or complaints, or you just want to say hello, feel free to email [email protected]​

Copyright Notice

This application and its content are the copyright of HFBA.

All information on this website is protected by copyright and belong to HFBA. The copying and reproduction of any material used for this website, in any media or format of any kind, is strictly prohibited unless written permission by HFBA is obtained prior to use. This is true for content and information.